Policy
Refund Policy
Our refund approach for digital marketing, website, and printing service payments.
Project Payments
Advance payments and milestone payments are generally non-refundable once work has started, unless otherwise stated in a written agreement.
Service Retainers
Monthly retainers cover planning, execution, consultation, and resource allocation for the agreed billing cycle.
Printing Orders
Printing orders are non-refundable after artwork approval or production begins. Replacement may be considered for verified production defects.
Questions
Please contact us before making a payment if you need clarification about timelines, deliverables, or cancellation terms.