Policy

Refund Policy

Our refund approach for digital marketing, website, and printing service payments.

Project Payments

Advance payments and milestone payments are generally non-refundable once work has started, unless otherwise stated in a written agreement.

Monthly retainers cover planning, execution, consultation, and resource allocation for the agreed billing cycle.

Printing orders are non-refundable after artwork approval or production begins. Replacement may be considered for verified production defects.

Please contact us before making a payment if you need clarification about timelines, deliverables, or cancellation terms.